Terms and conditions

Terms and conditions http://scandicapeis.no/

§ 1. Generelle bestemmelser

    1. The online store http://scandicapeis.no/ is operated by the company Microfloor AS, with its headquarters at Rudsletta 38, 1351 Rud, Norway, phone: +47 462 320 97, email: kontakt@scandicapeis.noorg.nr. 832860522.
    2. The services provided electronically by the seller include:
      a. The ability to create an account in the store
      b. The ability to conclude agreements through the completion of an order form
      c. The ability to conclude agreements by receiving individual offers from the seller
      d. Newsletter
    3. Use of the store is subject to the terms outlined in these terms and conditions and the privacy policy. Placing an order implies acceptance of the terms and conditions.
    4. The seller reserves the right to amend the terms and conditions. Changes come into effect upon publication on the store's website.

    § 2. Registration and Account Creation

      1. Before filling out the registration form and creating an account, the buyer must read and accept the terms and conditions and privacy policy.
      2. The agreement for maintaining an account in the store is indefinite and does not entail any financial obligations for the buyer. The agreement may be terminated at any time by deleting the account or sending a cancellation request via email to the seller: kontakt@scandicapeis.no.

      § 3. Orders

        1. Advertisements, promotions, and price lists displayed on the store's website are invitations to enter into a contract.
        2. The buyer may place orders in the following ways:
          a. Through an account in the store
          b. By filling out an order form
          c. By accepting an individual offer.
        3. Orders can be placed 24 hours a day, 7 days a week.
        4. Confirmation of order placement and acceptance for processing will be sent to the buyer by the seller via email. The contract is considered concluded when the buyer receives the email confirmation.

        § 4. Payment

          1. Prices listed in the store include VAT and other applicable fees. Delivery costs are added to the total order amount.
          2. The buyer may choose from the following payment methods for ordered products:
            a. Bank transfer
            b. Payment cards: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro
            c. Electronic payment (online)
            d. Cash on delivery (COD).
          3. The buyer selects the payment method during the ordering process.

          § 5. Delivery

            1. The buyer may choose the delivery method for the ordered products from the available options.
            2. Delivery costs are borne by the buyer. Deliveries within the European Union are not subject to customs duties.
            3. Delivery time depends on the delivery address and the type of shipment chosen.

            § 6. Complaints

              1. The buyer has the right to file complaints regarding any damages to the shipment.
              2. Complained products must be returned to the seller's address.

              § 7. Warranty

                1. Products offered in the store are covered by a quality warranty provided by the seller.
                2. The warranty period for each product varies and begins from the date of purchase or installation.

                § 8. Returns

                  1. The consumer has the right to withdraw from the contract within 14 days of receiving the product without providing any reason.
                  2. The return request must be made in writing to the seller's address or via email to kontakt@scandicapeis.no.
                  3. The cost of the return is borne by the buyer. Products must be returned in their original, undamaged condition.

                  These terms and conditions have been prepared in accordance with applicable laws, including the Consumer Purchases Act and the Right of Withdrawal Act.
                  Last updated: 19.09.2024
                  Customer service: Email: kontakt@scandicapeis.no, Phone: +47 462 320 97